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Cookies policy

In compliance with the provisions of Article 22.2 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, this website informs you, in this section, about the policy on the collection and processing of cookies.

Access to this website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each User – in the different devices that they may use to browse – so that the server remembers certain information that will later be read only by the server that implemented it. Cookies make browsing easier, more user-friendly and do not damage the browsing device.

Cookies are automatic procedures for collecting information relating to the preferences determined by the User during their visit to the Website in order to recognise them as a User, and to personalise their experience and use of the Website, and may also, for example, help to identify and resolve errors.The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website and the sites visited just before and just after the Website. However, no cookie allows this cookie to contact the User’s telephone number or any other means of personal contact. No cookie can extract information from the User’s hard drive or steal personal information. The only way for the User’s private information to be part of the Cookie file is for the User to personally give that information to the server.Cookies that allow a person to be identified are considered personal data. Therefore, the aforementioned Privacy Policy shall apply to them. In this regard, the use of cookies requires the consent of the User. This consent will be communicated, on the basis of a genuine choice, offered by means of an affirmative and positive decision, prior to the initial processing, removable and documented.

Own Cookies

These are cookies that are sent to the User’s computer or device and managed exclusively by Internacional K9 for the better functioning of the Website. The information collected is used to improve the quality of the Website and its Content and your experience as a User. These cookies make it possible to recognise the User as a recurring visitor to the Website and to adapt the content in order to offer him or her content that is tailored to his or her preferences.

Third-party cookies

These cookies are used and managed by external entities that provide Internacional K9 with services requested by the latter to improve the Website and the user’s experience when browsing the Website. The main purposes for which third-party cookies are used are to obtain access statistics and analyse browsing information, i.e. how the User interacts with the Website.

The information obtained refers, for example, to the number of pages visited, the language, the place where the IP address from which the User accesses, the number of Users who access, the frequency and recurrence of visits, the time of visit, the browser used, the operator or type of device from which the visit is made. This information is used to improve the Website, and to detect new needs in order to offer Users optimum quality Content and/or service. In any case, the information is collected anonymously and reports on Website trends are drawn up without identifying individual users.

The entities responsible for the provision of cookies may transfer this information to third parties, provided that this is required by law or that a third party processes this information for these entities.

  • Cookie

  • Session

OrderStatusSessionToken

Cookie names used and purpose, type and duration of use

_acloggedin

  • Supports login per Scheduling client if the client has an account.
  • Cookie
  • 1 January 2025

_client_acloggedin

  • Supports per-client login to Scheduling if the client has an account.
  • Cookie
  • 1 January 2025 _client_acloggedin

algoliasearch-client-js

  • Adds auto-populated hints to address fields in Scheduling to help clients complete forms faster.
  • localstorage
  • Persistent

CART

  • Shows when a visitor adds a product to their cart.
  • Cookie
  • Two weeks

CHECKOUT_WEBSITE

  • Identifies the correct site for the checkout area when Checkout on your domain is disabled.
  • Cookie
  • Session

client_username

  • Remembers the username of the Scheduling client who is logged in between visits.
  • Cookie
  • One year

Commerce-checkout-state

  • Stores the status of the checkout process while the customer is completing their order on PayPal.
  • sessionstorage
  • Session

Crumb

  • Prevents cross-site request forgery (CSRF).
  • Cookie
  •  Session

    Locked

    • Prevents the password-protected screen from appearing if the visitor enters the correct global password
    • Authenticates a visitor logging into an order status page.
    • Cookie
    • One year

    PHPSESSID

    • Securely authenticates a visitor during checkout in Scheduling.
    • Cookie
    • One month

    RecentRedirect

    • Prevents redirection loops if a site has custom URL redirects. Redirect loops are bad for SEO.
    • Cookie
    • 30 minutes

    remember_client

    • Remembers the login details of the Scheduling client if the client has an account.
    • Cookie
    • 365 days

    siteUserCrumb

    • Prevents cross-site request forgery (CSRF) for users logged into the site.
    • Cookie
    • Three years

    SiteUserInfo

    • Identifies the visitor when logged into a customer account.
    • Cookie
    • Three years

    SiteUserSecureAuthToken

    • Authenticates the person visiting the site and logging into a customer account.
    • Cookie
    • Three years

      ss_cookieAllowed

      • Remembers whether the visitor has agreed to Analytics cookies being set in their browser, in case the site is restricting the setting of cookies.
      • Cookie
      • 30 days

        Try

        • Check if your browser supports cookies and avoid errors.
        • Cookie
        • Session

        TZ

        • Allows a Scheduling client’s appointments to be displayed correctly based on its time zone preferences.
        • localstorage
        • Persistent

        Cookie name – Duration – Purpose

        ss_cid – Two years – Identifies unique visitors and tracks site visitor sessions.

        ss_cpvisit – Two years – Identifies unique visitors and tracks sessions of site visitors

        ss_cvisit – 30 minutes – Identifies unique visitors and tracks site visitor sessions

        ss_cvr – Two years – Identifies unique visitors and tracks site visitor sessions

        ss_cvt – 30 minutes – Identifies unique visitors and tracks site visitor sessions

        What are cookies?

        A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their computer and, depending on the information they contain and the way you use your computer, they can be used to recognise the user.

        Disabling, rejecting and deleting cookies

        The User can disable, reject and delete cookies – in whole or in part – installed on their device by configuring their browser (including, for example, Chrome, Firefox, Safari, Explorer). In this regard, the procedures for rejecting and deleting cookies may differ from one Internet browser to another. Consequently, the User must follow the instructions provided by the Internet browser that he/she is using. In the event that you reject the use of cookies – in whole or in part – you may continue to use the Website, although the use of some of its features may be limited.

        Below you can access the settings of the most common web browsers to accept, install or disable cookies:

        Configure cookies in Google Chrome

        Configure cookies in Microsoft Internet Explorer

        Setting cookies in Mozilla Firefox

        Setting cookies in Safari (Apple)

        If you have any questions about our cookie policy, you can contact this website through our Contact Us channels.